Questions: Hello, I am trying to pay for the service with a visa debit card but my country is not listed on the page. How do I pay? Please assist… Answer:Normally we integrate PayPal method and some other methods inside your user control website (Cpanel). The license will be […]
I made the purchase and received a license key, what I will do with license key?
After a successful purchase with a checkout link, you will receive a notification about this purchase that contains a license key – for example, the key is ABC123456. Log in with your online user control panel, find the menu Account, you will see menu Renew. click on that button you […]
What if the target device does not have an internet connection?
In most cases you will need internet access on the target device to utilize all functions. If your target device does not have, it will be scheduled, and then when it has an internet connection, the data will be sent immediately to the server/user control panel and then you can […]
Why does the target device need the Internet?
You need internet service to initially download the software directly into the target device itself. iSpyoo also uses the internet connection to send all captured data to your included web account for review. This is all the SMS, Call History, Photo, keylogger, Notes, Social networking messages, or location information (GPS) […]
Have data recorded during period when target phone has no internet connection been lost?
No. When target device does not have internet connection, iSpyoo still records data but can not send data to server. iSpyoo will save all recorded data in temporary files on target device and wait to try to send again when the target device has internet connection. Therefore, recorded data will […]
Does target phone have to have internet connection 24/24?
The target device doesn’t have to have internet connection 24/24. But at least it should have internet connection sometimes a day so iSpyoo can send recorded data to server.
Does target device need an internet connection for the software to work?
Yes, the target device must have an internet capabilities enabled in order for iSpyoo to record the activities of your child or employee. The software requires unrestricted GPRS internet on the phone and a data / internet plan, whether it be unlimited traffic or a specific amount of traffic. The software may function […]
How can I tell if iSpyoo is on my device?
iSpyoo is not a virus software and must be deliberately installed onto the target device directly, with a unique set of steps and configurations. It will not perform any functions that were not configured by human intervention. However, it does not install any visible program menus, folders, or icons (iDevice […]
Can I remove iSpyoo remotely?
For now, only iSpyoo version for iOS iDevice (iPhone/ iPad) supports the remote uninstalling features. To do this, you need to set a monitor number then use that monitor number to send SMS command to the target phone number (a phone which iSpyoo is installed). The monitor number is not […]
After I installed iSpyoo, how long do I have to wait to review recorded data?
You have to wait at least 15 minutes to review first recorded data in condition target phone has internet connection always. If the target phone only have internet connection some times, you may have to wait longer.