No display GPS locations

If you do not see GPS location data on your user control panel https://my.iSpyoo.com, please have references followings: 1. General reasons:Check with this link for general reasons that make your account does not have the data logs:https://support.iSpyoo.com/hc/en-us/articles/115003315673-Tips-to-have-data-in-user-control-panel 2. Location option was not turned onAlthough the application can turn on automatically […]

No URL history (mobile browser)

So far we do not support all browsers on the mobile phone.  For iOS: we just support to track the history of Safari browser only. For Android: we just support to track the history of a default browser (Browser app), Chrome.  Since Jan 2019, it supports UC Browser, Firefox as well […]

SONY devices – Android version 6.x

Category Android 6, SONY Essential Settings for Sony Android 6.x Guide These settings must be properly configured to keep the application (client version) working. Battery Setting Settings > Battery > Stamina mode (1, 2, 3)Set to “Never”   Settings > Battery > Ultra Stamina mode > Activate (1, 2, 3)Set to “OFF”   Settings > Battery > Battery optimization > Apps or Others > System Service (1, 2)Set to “Not Optimize”   Background App […]

Samsung devices – Android version 8.x

Category Android 8, Samsung Essential Settings for Samsung Android 8.x Guide These settings must be properly configured to keep the application (client version) working. Battery Setting Settings > Device maintenance > Battery > Battery usage > Three-dot menu button > Optimize battery usage > All apps – System Service (1,2,3)Set to “OFF” Settings > Device maintenance > Battery > Power saving mode (1,2,3)Set to “OFF” Settings > Device maintenance > Battery > Three-dot menu button > Advanced settings > App power monitor (1,2,3)Set to […]