Dear all, We have completed the upgrading with the user control panel website (https://my.iSpyoo.com) to a new platform for performance improvement. Already 1 week it worked rather well. But someone still complained that ambient recording does not work well 100% (it records the voice 50 to 60 seconds only). Our […]

SUMMARY 09-Nov-2018 14:00 (UTC -08:00 Pacific time)We are happy to report that the issue causing losing device of accounts in Dallas location has been resolved. We appreciate your patience while we worked on this. If you still meet the message, please try to add the device again and we will […]

SUMMARY 03-Dec-2018 11:00 (UTC -08:00 Pacific time)Sometimes the user control website (https://my.iSpyoo.com) shows “server busy” and “cannot connect to SQL server”.  And some users reported that they cannot register new accounts. 03-Dec-2018 15:00 (UTC -08:00 Pacific time) We opened an investigate and just reboot the server in order to fix […]

WeySys company’s response to the Coronavirus (COVID-19) pandemic & dedicated support team Dear all,We are WeySys company – the owner of TheTruth app and some famous apps in the market. To help make sure we can continue to provide our services around the globe, we’ve put in place comprehensive business […]

(Updated on 6th Jun 2020) Hello all, We just updated a new version for the target device where will be installed your child’ device. It fixed “Device NULL” bug – in case the parent have ever installed the app and removed the app from the target device, and after that, […]

Dear all, We are working hard to support all you and make you satisfied with our product. Below image shows the percentages of customer satisfied in quarter II of 2020. We considered that two features: phone call recording and ambient voice recording just have under 70% satisfied. The reasons are […]