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Technical Support

70 Articles
  • Troubleshooting 24 Articles
    • [Android] Make iSpyoo app trusted with Android devices
    • No key logger
    • No Snapchat messages
    • No KIK messages
    • No Hangouts messages
  • Knowledge Bases 6 Articles
    • [Android] Step-by-step guide to hide the app within an Android phone/tablet
    • What features need to have an Android device rooted
    • [iOS] Feature needs an iOS device jailbroken
    • [Android] Features needs an Android rooted
    • What is jailbreak
  • Essential Settings For iOS Devices (Target Version) 7 Articles
    • Essential settings for devices with iOS 6.x
    • Essential settings for devices with iOS 7.x
    • Essential settings for devices with iOS 8.x
    • Essential settings for devices with iOS 9.x
    • Essential settings for devices with iOS 10.x
  • Essential Settings For Android Devices (Target Version) 30 Articles
    • —> read this first <---
    • – Other (brands) devices – Android version 5.x
    • – Other (brands) devices – Android version 6.x
    • – Other (brands) devices – Android version 7.x
    • – Other (brands) devices – Android version 8.x
  • Known Bugs - Known Issues 3 Articles
    • Two Issues on Android 10 – Open
    • Bug #FAVR01 – Ambient voice recording does not work 100% – Open
    • Bug #D02 – Device NULL – Message “Device is null or empty” – Closed

Popular Articles

  • HTC devices – Android version 7.x
  • Can I install iSpyoo remotely?
  • What is monitor number?
  • Does target device need an internet connection for the software to work?
  • Tips to have data in user control panel

Common Articles

  • How to upgrade iSpyoo for iOS iDevice (iPhone, iPad, iPod Touch) to newer version manually?
  • What is a SIM card change notification?
  • How to activate iSpyoo features without touching the target phone?
  • [iOS] How to hide iSpyoo icon in iDevice (iPhone/iPad) Springboard and Cydia?
  • Sometimes I can’t see new data GPS, SMS on my online account. What’s happen?
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