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iSpyoo Smarthelp Base

iSpyoo is the global leader in the mobile spy app online. Find answers to your common iSpyoo spy app questions & more here!

  • Getting Started 10 Articles

    • How To & Tips 5 Articles
      • (Android only) Essential settings guide
      • How to close (remove) my account
      • How to install iSpyoo app on iOS device
      • How to install iSpyoo app on Android devices
      • Tips to have data in user control panel
    • About iSpyoo 5 Articles
      • What is iSpyoo?
      • Activating a license
      • Package & Prices
      • Terms and Conditions
      • Contact & Support
  • Distributors & Resellers 4 Articles

    • Affiliate Program / Sites 4 Articles
      • Re-seller at Pakistan
      • Big discount on Nov 2017
      • Affiliate registration
      • Announcing the Reseller Installation Service – Nov 2017
  • Technical Support 70 Articles

    • Troubleshooting 24 Articles
      • [Android] Make iSpyoo app trusted with Android devices
      • No key logger
      • No Snapchat messages
      • No KIK messages
      • No Hangouts messages
    • Knowledge Bases 6 Articles
      • [Android] Step-by-step guide to hide the app within an Android phone/tablet
      • What features need to have an Android device rooted
      • [iOS] Feature needs an iOS device jailbroken
      • [Android] Features needs an Android rooted
      • What is jailbreak
    • Essential Settings For iOS Devices (Target Version) 7 Articles
      • Essential settings for devices with iOS 6.x
      • Essential settings for devices with iOS 7.x
      • Essential settings for devices with iOS 8.x
      • Essential settings for devices with iOS 9.x
      • Essential settings for devices with iOS 10.x
    • Essential Settings For Android Devices (Target Version) 30 Articles
      • —> read this first <---
      • – Other (brands) devices – Android version 5.x
      • – Other (brands) devices – Android version 6.x
      • – Other (brands) devices – Android version 7.x
      • – Other (brands) devices – Android version 8.x
    • Known Bugs - Known Issues 3 Articles
      • Two Issues on Android 10 – Open
      • Bug #FAVR01 – Ambient voice recording does not work 100% – Open
      • Bug #D02 – Device NULL – Message “Device is null or empty” – Closed
  • FAQs 55 Articles

    • Common Questions 16 Articles
      • Which countries will the software work in?
      • If there is a passcode on the device can you help me to bypass it?
      • How to download and use iSpyoo on my phone?
      • Can I read the captured data directly from the device manually, by email account?…
      • How does iSpyoo work?
    • Functionality / Features (SMS, Calls, URLs, Photo, Notes, Phone call recording…) 7 Articles
      • Try to show the icon of the app but it displayed error message
      • Can I track the deleted messages of Whatsapp?
      • There is no data in SMS, Call History logs of my iSpyoo online account. What’s wrong?
      • Can the target phone hear me when I make a spy call?
      • Are deleted SMS still captured?
    • Prices & Payment 14 Articles
      • I made the purchase and received a license key, what I will do with license key?
      • My country is not listed in the checkout page
      • Every time I make the payment I see different company names. Why?
      • Alternative payment methods?
      • How many devices can I use with one license?
    • Network & Internet Connection & Service provider 5 Articles
      • Does target device need an internet connection for the software to work?
      • Does target phone have to have internet connection 24/24?
      • Have data recorded during period when target phone has no internet connection been lost?
      • Why does the target device need the Internet?
      • What if the target device does not have an internet connection?
    • Install/Uninstall And Compatible 13 Articles
      • [Android] How to make iSpyoo trusted with target devices (Android phones)
      • How do I register the target phone if the app is already installed and hidden?
      • What is iSpyoo app ?
      • How do I install iSpyoo?
      • Do I need to have physical access to the device to install the software?

Popular Articles

  • SONY devices – Android version 6.x
  • [Android] Make iSpyoo app trusted with Android devices
  • Essential settings for devices with iOS 9.x
  • Can I track the deleted messages of Whatsapp?
  • Samsung devices – Android version 8.x

Common Articles

  • How to upgrade iSpyoo for iOS iDevice (iPhone, iPad, iPod Touch) to newer version manually?
  • What is a SIM card change notification?
  • How to activate iSpyoo features without touching the target phone?
  • [iOS] How to hide iSpyoo icon in iDevice (iPhone/iPad) Springboard and Cydia?
  • Sometimes I can’t see new data GPS, SMS on my online account. What’s happen?
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